When you’re selling your house, expect a lot of people to “intrude” on your privacy. If your home is being taken care of by real estate agents, then many of the calls and inquires will be dealt with by them. If you are selling your property by yourself, then you’ve got a big job in your hands.
As an independent home seller, you might be filled by a long line of emails and never-ending telephone calls from possible buyers. Answering emails won’t present a great deal of issue since you have the time to compose your thinking and you may do those whenever you like. Managing phoned inquiries is another matter altogether.
The one thing you have to remember about doing your business by phone is that, contrary to what you might think, you aren’t invisible. The person on the other side of the line can sense your mood at that particular time. If you are angry, bored or irritated, although they cannot see your facial expressions, they can feel your emotions via the tremor of your voice. With this thought, try to be warm and friendly. It doesn’t matter how inane their questions are, don’t show your irritation.
In addition to this, you need to know all the things about your property. It will be safe to assume that you already know the basics (the number of bedrooms, toilets, the number of cars can the garage accommodate), however, you should be prepared to answer other unexpected questions (i.e. when was the last time you had the property treated for termites). Nothing will upset a potential customer more than someone who does not know much about what they are selling.
It would be best if you could attend to all phoned-in inquires yourself. However, in the eventuality that you can’t stay at home, make sure that you leave specific instructions with someone who would be capable of taking these calls. If no one can do the job well, then make sure you can be reached through your cell phone.
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